Innovate Motorsports OBD-II Cable (3809)

At JM Auto Racing we make returns and other client services as easy as possible. Our mission is to provide you with the best products and the best service in the automotive industry. We understand that sometimes, clients change their minds about products that they order or simply do not need them anymore. We also know that clients are cautious about terms and conditions since they are often tricky and misleading. Our goal is to make the return or exchange process trustworthy and as simple as 1-2-3.

Returns & Exchanges
If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery. For orders placed during the holiday season from November 15th to December 31st, the return period is extended to 60 days. The following rules apply:

• All returns and exchanges must be made via our Return Procedure with a valid & signed RMA form.
• Returns will have a flat 15% restocking fee.
• Product(s) must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
• Any product that was used or fully/partially installed is non-returnable.
• In some cases, return of the physical product may not be required. For these products, instructions will be provided on how to process a field destroy or dispose of the original item.
• The few exceptions for items that cannot be returned include:
  • Items classified as “special order” or “made to order”
  • Custom Wheels & Tires Packages
  • Electronics
  • Any non-EPA compliant product including but non limited to catless test pipes, downpipes, headers and high flow cats. We will try to make as many accomadations as possible however a 25% restocking fee will apply. Please contact us to learn more.
• To start your return please click HERE

Cancellations
We all know that things happen a people change their mind as soon as the purchase things. We take pride in how quickly we get things out the door and with 4 warehouses to ship from plus stock owned at our manufacturers, that speed is always increasing. This is why we only except full cancellations within 30 minutes of placing an in stock order. This helps us ensure your package gets out on the truck immediately or can be flagged before it goes through the packaging process. For orders that are not in stock or special order, we allow 24 hours. Cancellations can be done online by following the instructions found HERE or by emailing [email protected] ,

Your request will be processed as quickly as possible, but please note that sometimes products ship quicker than expected. After 24 hours, or after an out of stock item has been confirmed, fees will apply to all cancellations with the exception of Special Order items, made to order items or custom built items; which can not be cancelled after the 24 hour period. Items confirmed on reserve or pre-ordered are subject to a 10% cancellation fee.

Cancellations are subject to a 10% cancellation fee. This fee is not to rip you off in any way. When you place an order, we lose 3% due to credit card processing, and also another 3% to credit your account. The other 4% is much less then what is needed to cover all other costs and expenses lost by cancelling an order, that was already processed. This fee is will only be imposed on orders that have not shipped. If a special order has been placed, such as pistons, turbo's, etc., and the items are built and ready to ship out, and a cancellation is requested, a 25% cancellation fee will be imposed IF possible to be cancelled.

• To start your cancel please click HERE

What are my shipping fees?
For orders delivered within the continental US where reason for return isn't a result of a JM Auto Racing error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided.
Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by JM Auto Racing, a return shipping label will be provided.

Сore deposits
Some products sold on JM Auto Racing include a core deposit. These parts have a deposit that is charged upon purchase and fully refunded upon the return of the core. Cores must be in rebuildable condition and matching vehicle application to the product sold. Once the product is received and inspected, the deposit will be refunded to your original form of payment. Note: Product cores returned that are not fully assembled or are not the unit that was removed from the vehicle, will not be refunded and the core will be discarded. Detailed instructions on Core Deposit Returns can be found here.

Defective, damaged, or incorrect products
We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. Please do not attempt to use, install, modify, or repair the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. In some instances, return of the product may not be required. Products must be returned to us within 30 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier. Photos of the damage, defect, or fitment issue may be requested in order to correctly process your request. For items mispackaged or missing, returns and replacements will be handeled as warranty requests, subject to manufacturer involvement and normally handled within 24-48 hours. Please note that products must be in the original packaging and there are additional requirements for products that ship freight.

LTL and Freight Shipments will cover the delivery of most oversized items, including but not limited to, body kits, hoods, trunks, spoilers, doors, roll cages. Items should be thoroughly inspected at time of delivery. Any damage NEEDS to be notated on the Bill of Lading prior to the driver leaving for an insurance to be valid. If damage, is not noted, the insurance is voided out and will need to be dealt with between you and the shipping carrier.

Billing, refunds & credits
Payment for orders placed using PayPal of Affirm will be captured as soon as the order has been successfully placed. Payments for orders placed using a debit or credit card will be authorized only and captured upon shipping. What does this mean? If your order is in stock, it will be charged normally. For out-of-stock items arriving within 30 days, you may see the authorization temporarily fall off. The funds will be placed back into your account and you won't see the pending charge from us. Once the item ships, you will see the funds deducted and the charge posted to your account. For out-of-stock items after 30 days, the above will take place, however we will have to recharge your card once the item is ready to ship.

Refunds for returned products are issued with 3-5 business days once they are received by our warehouse and inspected. Refunds will be issued via the same payment method originally used to place the order (Credit Card, PayPal, Google, Affirm, Check). All returns, where JM Auto Racing is not at fault, will have 15% restocking fee less than cost of freight. Free shipping items will have the initial freight fees deducted from the final refund. Shipping is only free if you keep the item you purchased. Some items will have a higher restocking fee. This information will be revealed to you up front upon requesting a return. Once the refund has been issued a confirmation email will be sent. Please allow an additional 5-7 days for the credit to appear on your account.

Shipping & delivery
To ensure a fast and safe delivery we use FedEx, DHL, Ontrac, USPS, & UPS Ground/Air shipping services. Available shipping methods may vary for different type of products and shipping destinations. Most products in stock ship same day, or within 1 business day after which its delivery can be tracked via tracking number sent to your email. For custom or made to order items shipping time varies as they may have to be manufactured, painted, embroidered, or assembled.

Please keep the following in mind:

• Products that are oversized must ship truck freight / LTL which differs from ground shipments. NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping click here.
• Shipments to Canada are treated as all other international shipments. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees. Detailed Info can be found here here.
• Shipments to HI, AK, PR, Guam, Virgin Islands, APOs, & Canada might require extra shipping charges. International shipping quotes will be e-mailed to the customer before the credit card is charged.
• Oversized items such as hoods, body kits, bumpers, tonneau covers, roofs, trunks and spoilers may require additional postage that is not displayed on the website. You will be contacted prior to the item shipping to confirm.

To request an international shipping quote before placing an orderIf you would like special shipping arrangements, please contact us via live chat, email or call us at 1.855.998.8726

Disclaimer
In effort to provide our valued clients with the most up to date and accurate information, JM Auto Racing is continuously implementing real-time updates to our online superstore. Due to the immediate nature of these updates the correction of any errors and/or omissions can happen at any time without prior notice. This information may include but is not limited to pricing, availability, suggested use, fitment, compatibility, and warranties.

JM Auto Racing is not responsible for any additional charges, labor, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from JM Auto Racing. While we work to avoid any errors or omissions that may appear on the JM Auto Racing website, we do reserve the right to cancel any undelivered orders based on inaccurate information. more details

About the Manufacturer

Innovate Motorsports; is a supplier of universal digital tuning tools for internal combustion engines. Headquartered in Southern California, the company develops and markets air/fuel ratio meters, gauges, sensors, data acquisition systems and other professional-quality tools for customers worldwide. All its products are modular, enabling you to create the finest tuning system that meets your needs and requirements. Innovate Motorsports is committed to innovations, providing continuous product development and improvement in quality and design.

We take pride in delivering customer satisfaction as well as high quality performance auto parts and accessories for a total memorable experience. Here at JM AUTO RACING, we know that special bond between a car and its owner. The choices that people make with a car can tell a lot about them. Everything from the type of car they buy to the performance auto parts and Car & Truck Accessories like that cat-back exhaust they put on has its own unique meaning that makes each and every car unique. That is why at JM AUTO RACING, we specialize in helping you give your car the attitude it deserves. We don't just modify... we intensify your ride.

JM AUTO RACING carries a wide range of performance auto parts, as well as car accessories and truck accessories. Whether it be body styling such as body kits, hoods, trunks, splitters, spoilers, and carbon fiber items; performance auto parts and car accessories such as turbo kits, superchargers, intakes, exhaust systems, cam gears, clutches and flywheels; suspension accessories such as coilovers, shocks, struts, springs, sway and strut bars, alignment kits and tie bars; or lighting accessories such as projector and euro headlights, HID kits, bumper lights, taillights, brake lights and undercar lighting, JM AUTO RACING has it all. Don't see what you're looking for? No problem. Give us a call or send us an email because chances are JM AUTO RACING has the items in stock.

Warranty

RWB warrants that any Product manufactured by RWB will be free from defects in material and workmanship for 30 days following date of original purchase ("RWB Warranty"). The RWB Warranty extends to the End-User of such Product. The End-User is defined as the person purchasing the Products directly from RWB or an authorized dealer of RWB. RWB specifically disclaims all warranties on any Product not manufactured by RWB. No warranty is transferable by the End-User. As a condition to granting the RWB Warranty, Buyer covenants to use the Product with due care and consistently with the Product's specifications. Any failure of Buyer to adhere to this covenant voids the RWB Warranty. Such failure includes, without limitation, misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair performed by anyone other than RWB. 

THE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES (EXCEPT OF TITLE), ARISING FROM OPERATION OF LAW, OR ARISING FROM TRADE USAGE OR COURSE OF DEALING, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.   RWB shall not be subject to any other obligations or liabilities whatsoever, with respect to the Products manufactured or furnished by it, or any undertakings, acts or omissions relating thereto. 

If Buyer believes a Product is defective and therefore covered by the RWB Warranty, the Buyer shall initiate an RMA as set forth in Section 8 of this Contract. If RWB determines that such Product is covered under the RWB Warranty, then RWB, at its option may, (i) repair the Product, (ii) replace the Product, or (iii) refund the Price of the Product. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE CONTRACT, RWB SHALL NOT BE LIABLE FOR ANY OF THE FOLLOWING TYPES OF LOSS OR DAMAGE ARISING UNDER OR IN RELATION TO THE CONTRACT (WHETHER ARISING BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE AND WHETHER OR NOT SUCH LOSS OR DAMAGE IS FORESEEABLE, FORESEEN OR KNOWN): (I) ANY LOSS OF PROFITS, BUSINESS, CONTRACTS, ANTICIPATED SAVINGS, GOODWILL OR REVENUE, ANY WASTED EXPENDITURE, OR ANY LOSS OR CORRUPTION OF DATA (REGARDLESS OF WHETHER ANY OF THESE TYPES OF LOSS OR DAMAGE ARE DIRECT, INDIRECT OR CONSEQUENTIAL); OR (II) ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND HOWSOEVER ARISING, EVEN IF ANY OF THE LIMITED REMEDIES OF THIS CONTRACT FAIL TO FULFILL THEIR ESSENTIAL PURPOSE. IN NO EVENT SHALL RWB'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PRODUCTS, ANY ANCILLARY SERVICES PROVIDED BY RWB, OR THE CONTRACT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO RWB WITH RESPECT TO THE PRICE PAID FOR SUCH PRODUCT OR PRODUCTS GIVING RISE TO RWB'S LIABILITY.