Fabspeed 981 Boxster/Cayman TrackTec Performance Package (13-16) (FS.POR.981.TTCPKGECVC)

At JM Auto Racing we make returns and other client services as easy as possible. Our mission is to provide you with the best products and the best service in the automotive industry. We understand that sometimes, clients change their minds about products that they order or simply do not need them anymore. We also know that clients are cautious about terms and conditions since they are often tricky and misleading. Our goal is to make the return or exchange process trustworthy and as simple as 1-2-3.

Returns & Exchanges
If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery. For orders placed during the holiday season from November 15th to December 31st, the return period is extended to 60 days. The following rules apply:

• All returns and exchanges must be made via our Return Procedure with a valid & signed RMA form.
• Returns will have a flat 15% restocking fee.
• Product(s) must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
• Any product that was used or fully/partially installed is non-returnable.
• In some cases, return of the physical product may not be required. For these products, instructions will be provided on how to process a field destroy or dispose of the original item.
• The few exceptions for items that cannot be returned include:
  • Items classified as “special order” or “made to order”
  • Custom Wheels & Tires Packages
  • Electronics
  • Any non-EPA compliant product including but non limited to catless test pipes, downpipes, headers and high flow cats. We will try to make as many accomadations as possible however a 25% restocking fee will apply. Please contact us to learn more.
• To start your return please click HERE

Cancellations
We all know that things happen a people change their mind as soon as the purchase things. We take pride in how quickly we get things out the door and with 4 warehouses to ship from plus stock owned at our manufacturers, that speed is always increasing. This is why we only except full cancellations within 30 minutes of placing an in stock order. This helps us ensure your package gets out on the truck immediately or can be flagged before it goes through the packaging process. For orders that are not in stock or special order, we allow 24 hours. Cancellations can be done online by following the instructions found HERE or by emailing [email protected] ,

Your request will be processed as quickly as possible, but please note that sometimes products ship quicker than expected. After 24 hours, or after an out of stock item has been confirmed, fees will apply to all cancellations with the exception of Special Order items, made to order items or custom built items; which can not be cancelled after the 24 hour period. Items confirmed on reserve or pre-ordered are subject to a 10% cancellation fee.

Cancellations are subject to a 10% cancellation fee. This fee is not to rip you off in any way. When you place an order, we lose 3% due to credit card processing, and also another 3% to credit your account. The other 4% is much less then what is needed to cover all other costs and expenses lost by cancelling an order, that was already processed. This fee is will only be imposed on orders that have not shipped. If a special order has been placed, such as pistons, turbo's, etc., and the items are built and ready to ship out, and a cancellation is requested, a 25% cancellation fee will be imposed IF possible to be cancelled.

• To start your cancel please click HERE

What are my shipping fees?
For orders delivered within the continental US where reason for return isn't a result of a JM Auto Racing error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided.
Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by JM Auto Racing, a return shipping label will be provided.

Сore deposits
Some products sold on JM Auto Racing include a core deposit. These parts have a deposit that is charged upon purchase and fully refunded upon the return of the core. Cores must be in rebuildable condition and matching vehicle application to the product sold. Once the product is received and inspected, the deposit will be refunded to your original form of payment. Note: Product cores returned that are not fully assembled or are not the unit that was removed from the vehicle, will not be refunded and the core will be discarded. Detailed instructions on Core Deposit Returns can be found here.

Defective, damaged, or incorrect products
We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. Please do not attempt to use, install, modify, or repair the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. In some instances, return of the product may not be required. Products must be returned to us within 30 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier. Photos of the damage, defect, or fitment issue may be requested in order to correctly process your request. For items mispackaged or missing, returns and replacements will be handeled as warranty requests, subject to manufacturer involvement and normally handled within 24-48 hours. Please note that products must be in the original packaging and there are additional requirements for products that ship freight.

LTL and Freight Shipments will cover the delivery of most oversized items, including but not limited to, body kits, hoods, trunks, spoilers, doors, roll cages. Items should be thoroughly inspected at time of delivery. Any damage NEEDS to be notated on the Bill of Lading prior to the driver leaving for an insurance to be valid. If damage, is not noted, the insurance is voided out and will need to be dealt with between you and the shipping carrier.

Billing, refunds & credits
Payment for orders placed using PayPal of Affirm will be captured as soon as the order has been successfully placed. Payments for orders placed using a debit or credit card will be authorized only and captured upon shipping. What does this mean? If your order is in stock, it will be charged normally. For out-of-stock items arriving within 30 days, you may see the authorization temporarily fall off. The funds will be placed back into your account and you won't see the pending charge from us. Once the item ships, you will see the funds deducted and the charge posted to your account. For out-of-stock items after 30 days, the above will take place, however we will have to recharge your card once the item is ready to ship.

Refunds for returned products are issued with 3-5 business days once they are received by our warehouse and inspected. Refunds will be issued via the same payment method originally used to place the order (Credit Card, PayPal, Google, Affirm, Check). All returns, where JM Auto Racing is not at fault, will have 15% restocking fee less than cost of freight. Free shipping items will have the initial freight fees deducted from the final refund. Shipping is only free if you keep the item you purchased. Some items will have a higher restocking fee. This information will be revealed to you up front upon requesting a return. Once the refund has been issued a confirmation email will be sent. Please allow an additional 5-7 days for the credit to appear on your account.

Shipping & delivery
To ensure a fast and safe delivery we use FedEx, DHL, Ontrac, USPS, & UPS Ground/Air shipping services. Available shipping methods may vary for different type of products and shipping destinations. Most products in stock ship same day, or within 1 business day after which its delivery can be tracked via tracking number sent to your email. For custom or made to order items shipping time varies as they may have to be manufactured, painted, embroidered, or assembled.

Please keep the following in mind:

• Products that are oversized must ship truck freight / LTL which differs from ground shipments. NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping click here.
• Shipments to Canada are treated as all other international shipments. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees. Detailed Info can be found here here.
• Shipments to HI, AK, PR, Guam, Virgin Islands, APOs, & Canada might require extra shipping charges. International shipping quotes will be e-mailed to the customer before the credit card is charged.
• Oversized items such as hoods, body kits, bumpers, tonneau covers, roofs, trunks and spoilers may require additional postage that is not displayed on the website. You will be contacted prior to the item shipping to confirm.

To request an international shipping quote before placing an orderIf you would like special shipping arrangements, please contact us via live chat, email or call us at 1.855.998.8726

Disclaimer
In effort to provide our valued clients with the most up to date and accurate information, JM Auto Racing is continuously implementing real-time updates to our online superstore. Due to the immediate nature of these updates the correction of any errors and/or omissions can happen at any time without prior notice. This information may include but is not limited to pricing, availability, suggested use, fitment, compatibility, and warranties.

JM Auto Racing is not responsible for any additional charges, labor, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from JM Auto Racing. While we work to avoid any errors or omissions that may appear on the JM Auto Racing website, we do reserve the right to cancel any undelivered orders based on inaccurate information. more details

Here at Fabspeed Motorsport, we are dedicated to delivering our customers the highest quality performance upgrades with the industry’s best lifetime warranty. We have over 29 years experience designing, engineering and installing high performance exhaust systems, air intake systems and ECU tuning for the world’s most coveted exotic cars. All of our products are designed and engineered right here in Fort Washington, Pennsylvania by our very skilled and passionate fabricators.

Mission Statement
Our sole mission is to design, engineer, and provide the world’s finest performance products and tuning for sportscars tailored to the desires of our customers. Our dyno-developed, racetrack and road tested upgrades curate a superior symphonic sports car sound and the greatest performance gains known to the world-wide sports car community, backed up by a Lifetime Warranty.

Key Objective:
We strive to make quality and performance personal. With 29 years of experience, millions invested in CNC manufacturing equipment, and a drive for performance, results, and continual improvement, we can be sure you are getting exactly what you need to make your experience unique. If we don’t make a product you are looking for, our objective is to research, design and engineer a product that compliments your unique lifestyle.

CORE VALUES:
Providing an excellent customer experience in quality, reliability, performance, service, and sports car sound.

Continuously improve, refine and test our existing product line brought to you through 29 years of innovation to further revolutionize the industry.

Excellent, responsive and loyal customer service on an international scale. Our experts provide a wide knowledge base appreciated by car enthusiasts worldwide, and we strive to be more reachable and interactive in all areas of the enthusiast community.

While upholding the highest standard of quality and in-house craftsmanship, we work with a sense of urgency to provide customers with extraordinary performance products as soon as possible. We maintain the industry’s best practices, and perfection can often take time.

Actively giving back to the community is very important to us. This includes charity drives, blood drives, disaster relief and content communities for enthusiasts. Fabspeed strives to be as environmentally friendly as possible by recycling all available materials. Fabspeed advises retaining and installing catalytic converters to protect the environment unless all out racing competition is the objective.

Fabspeed's World Headquarters
Fabspeed Motorsport is located in Fort Washington, PA, right here in the United States of America. Our 26,000 sqft. facility hosts car clubs like Porsche club of America, Ferrari, Mclaren, Lamborghini and more.

We design, engineer, dyno develop, street & race test 100% of our products. Fabspeed collaborates with Race Engine builders and Tuners from Italy, Germany, and USA to develop the Ultimate Performance parts. Fabspeed crafts systems in aerospace austenitic stainless steel, titanium, and carbon fiber for our passionate worldwide audience.

Fabspeed Motorsport’s Lifetime Warranty

What we cover
Fabspeed Motorsport warrants to the Original Retail Purchaser that our manufactured Fabspeed Motorsport brand products are free from defects in materials and workmanship for the life of the product if the product is purchased through an authorized Fabspeed Motorsport reseller or directly from Fabspeed Motorsport.

For any Fabspeed Motorsport manufactured products with defects in materials or workmanship, we will repair or replace, at Fabspeed Motorsport Motorsport’s discretion, the product at no cost to you for as long as you own and use it in the intended fashion. Fabspeed Motorsport is the final authority on determining eligibility of all warranty claims. Fabspeed Motorsport reserves the right to improve, modify, change parts and the design of our systems/components as we regularly engineer and improve our systems to continue to further enhance performance.

There are a few important exceptions to be aware of:

• We cannot warranty any product that was damaged intentionally or unintentionally. This includes unintentional damage caused from a vehicular accident, off-Racetrack errors or mishap, or intentional damage caused by attempting to force fit our product to the vehicle, or misuse. Catalytic converters damaged by engine oil leaks, coolant, blown turbochargers, misfires or usage of leaded race gasoline are not covered.
• We cannot warranty any product that was not used for the intended purpose. Any non-Fabspeed Motorsport modifications to a system will void the warranty. Backfires, and explosions from poorly tuned engines are not covered.
• Products with an applied coating or provide a thermal barrier have a mixed warranty. This exception applies to certain exhaust tips, other coated products, and thermal blankets. We warrant the coating for aesthetic defects and imperfections, for one year from the product purchase date. After one year, Fabspeed Motorsport will continue to cover structural defects with the product itself, but the coating and finish is no longer warranted or guaranteed. Fabspeed Motorsport can recoat parts at reasonable cost, so please inquire. Thermal barriers/header blankets are covered for a period of one year from the shipping date for manufacturing defects.
• Catalytic Converters are normal wear items and have a limited useful life. HJS Germany warrants their catalytic converters for 2 years. Fabspeed Motorsport goes a lot further to protect Fabspeed Motorsport equipped car enthusiasts. For the Original Retail Purchaser only, we will replace a verifiable, failed, "current generation" catalytic converter, one time, at no charge, as long as, any serial number and other production markings are unaltered, readable, and there is no physical damage to the converter. Catalyst that are broken apart and/or melted internally will not be considered for warranty. If the catalytic converter is NO LONGER available, obsolete, or over 5 years old, the catalytic converter will need to be replaced and a charge for new catalytic converters will be incurred. Fabspeed Motorsport will provide assistance to replace and upgrade your component(s) to current state of the art technology at a reasonable cost. Please note that any and all catalytic converters will fail prematurely if they are exposed to overly rich fuel mixtures and exhaust, causing fuel to burn in the converter itself. Failure will occur using leaded fuel, race fuel, E85 methanol, Meth injection, or fuel additives in a Fabspeed Motorsport product that contains a catalytic converter. Catalytic converters will also fail from antifreeze or engine oil entering the exhaust system due to an engine malfunction and/or wear. These kinds of failures will not be covered under warranty. Fabspeed Motorsport can determine the cause of failure and will advise our customers accordingly. If any of these problems occur, a brand-new state of the art HJS German catalytic converter can be purchased and welded into your Fabspeed Motorsport system.
• Fabspeed Motorsport reserves the right to make continual improvements to our product line with technology and advancements in components gained through over 25+ years of street and professional motorsport development. Certain parts and components from time to time become unavailable or obsolete due to research and development and component changes. In this case we reserve the right to advise our worldwide clientele of changes and costs associated to upgrade systems and provide warranty coverage.
• Shipping damage must be reported within 5 days of receipt of the product. Should damage be found notify Fabspeed immediately, and do not install product(s). Installed products are not eligible for return.
• Tuning products and software are not covered by this warranty- Please see our separate Tuning warranty.
• Fabspeed is not responsible for any package once delivery receipt is completed by shipper.
• Other great brands sold by Fabspeed Motorsport that are not manufactured by Fabspeed Motorsport will carry the respective manufacturer’s warranty as applicable.
• The Fabspeed Motorsport Lifetime Warranty has limitations. As such, OUR WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR REVENUES, INSTALLATION OR DE-INSTALLATION COSTS, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, SHIPPING CHARGES, FEES OR FINES, DAMAGE TO THE VEHICLE OR ITS COMPONENTS OR SURROUNDINGS, OR OTHER INCIDENTAL OR INDIRECT DAMAGE. OUR LIABILITY IS EXPRESSLY LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT YOU RECEIVED.

To submit a warranty claim
The Original Retail Owner must contact Fabspeed Motorsport via email at [email protected] to begin the process of a warranty claim. Please provide purchase information, nature of the concern, and any supporting photos. Our Service Help Desk hours are M-F 9:00am to 6:00pm EST.