Bride STREAMS CRUZ- Heater Reclining Seat, Gradation (I35GSN)

At JM Auto Racing we make returns and other client services as easy as possible. Our mission is to provide you with the best products and the best service in the automotive industry. We understand that sometimes, clients change their minds about products that they order or simply do not need them anymore. We also know that clients are cautious about terms and conditions since they are often tricky and misleading. Our goal is to make the return or exchange process trustworthy and as simple as 1-2-3.

Returns & Exchanges
If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery. For orders placed during the holiday season from November 15th to December 31st, the return period is extended to 60 days. The following rules apply:

• All returns and exchanges must be made via our Return Procedure with a valid & signed RMA form.
• Returns will have a flat 15% restocking fee.
• Product(s) must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
• Any product that was used or fully/partially installed is non-returnable.
• In some cases, return of the physical product may not be required. For these products, instructions will be provided on how to process a field destroy or dispose of the original item.
• The few exceptions for items that cannot be returned include:
  • Items classified as “special order” or “made to order”
  • Custom Wheels & Tires Packages
  • Electronics
  • Any non-EPA compliant product including but non limited to catless test pipes, downpipes, headers and high flow cats. We will try to make as many accomadations as possible however a 25% restocking fee will apply. Please contact us to learn more.
• To start your return please click HERE

Cancellations
We all know that things happen a people change their mind as soon as the purchase things. We take pride in how quickly we get things out the door and with 4 warehouses to ship from plus stock owned at our manufacturers, that speed is always increasing. This is why we only except full cancellations within 30 minutes of placing an in stock order. This helps us ensure your package gets out on the truck immediately or can be flagged before it goes through the packaging process. For orders that are not in stock or special order, we allow 24 hours. Cancellations can be done online by following the instructions found HERE or by emailing [email protected] ,

Your request will be processed as quickly as possible, but please note that sometimes products ship quicker than expected. After 24 hours, or after an out of stock item has been confirmed, fees will apply to all cancellations with the exception of Special Order items, made to order items or custom built items; which can not be cancelled after the 24 hour period. Items confirmed on reserve or pre-ordered are subject to a 10% cancellation fee.

Cancellations are subject to a 10% cancellation fee. This fee is not to rip you off in any way. When you place an order, we lose 3% due to credit card processing, and also another 3% to credit your account. The other 4% is much less then what is needed to cover all other costs and expenses lost by cancelling an order, that was already processed. This fee is will only be imposed on orders that have not shipped. If a special order has been placed, such as pistons, turbo's, etc., and the items are built and ready to ship out, and a cancellation is requested, a 25% cancellation fee will be imposed IF possible to be cancelled.

• To start your cancel please click HERE

What are my shipping fees?
For orders delivered within the continental US where reason for return isn't a result of a JM Auto Racing error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided.
Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by JM Auto Racing, a return shipping label will be provided.

Сore deposits
Some products sold on JM Auto Racing include a core deposit. These parts have a deposit that is charged upon purchase and fully refunded upon the return of the core. Cores must be in rebuildable condition and matching vehicle application to the product sold. Once the product is received and inspected, the deposit will be refunded to your original form of payment. Note: Product cores returned that are not fully assembled or are not the unit that was removed from the vehicle, will not be refunded and the core will be discarded. Detailed instructions on Core Deposit Returns can be found here.

Defective, damaged, or incorrect products
We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. Please do not attempt to use, install, modify, or repair the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. In some instances, return of the product may not be required. Products must be returned to us within 30 days. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier. Photos of the damage, defect, or fitment issue may be requested in order to correctly process your request. For items mispackaged or missing, returns and replacements will be handeled as warranty requests, subject to manufacturer involvement and normally handled within 24-48 hours. Please note that products must be in the original packaging and there are additional requirements for products that ship freight.

LTL and Freight Shipments will cover the delivery of most oversized items, including but not limited to, body kits, hoods, trunks, spoilers, doors, roll cages. Items should be thoroughly inspected at time of delivery. Any damage NEEDS to be notated on the Bill of Lading prior to the driver leaving for an insurance to be valid. If damage, is not noted, the insurance is voided out and will need to be dealt with between you and the shipping carrier.

Billing, refunds & credits
Payment for orders placed using PayPal of Affirm will be captured as soon as the order has been successfully placed. Payments for orders placed using a debit or credit card will be authorized only and captured upon shipping. What does this mean? If your order is in stock, it will be charged normally. For out-of-stock items arriving within 30 days, you may see the authorization temporarily fall off. The funds will be placed back into your account and you won't see the pending charge from us. Once the item ships, you will see the funds deducted and the charge posted to your account. For out-of-stock items after 30 days, the above will take place, however we will have to recharge your card once the item is ready to ship.

Refunds for returned products are issued with 3-5 business days once they are received by our warehouse and inspected. Refunds will be issued via the same payment method originally used to place the order (Credit Card, PayPal, Google, Affirm, Check). All returns, where JM Auto Racing is not at fault, will have 15% restocking fee less than cost of freight. Free shipping items will have the initial freight fees deducted from the final refund. Shipping is only free if you keep the item you purchased. Some items will have a higher restocking fee. This information will be revealed to you up front upon requesting a return. Once the refund has been issued a confirmation email will be sent. Please allow an additional 5-7 days for the credit to appear on your account.

Shipping & delivery
To ensure a fast and safe delivery we use FedEx, DHL, Ontrac, USPS, & UPS Ground/Air shipping services. Available shipping methods may vary for different type of products and shipping destinations. Most products in stock ship same day, or within 1 business day after which its delivery can be tracked via tracking number sent to your email. For custom or made to order items shipping time varies as they may have to be manufactured, painted, embroidered, or assembled.

Please keep the following in mind:

• Products that are oversized must ship truck freight / LTL which differs from ground shipments. NOTE: These oversized items require inspection and a signature upon delivery. For more information on freight shipping click here.
• Shipments to Canada are treated as all other international shipments. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees. Detailed Info can be found here here.
• Shipments to HI, AK, PR, Guam, Virgin Islands, APOs, & Canada might require extra shipping charges. International shipping quotes will be e-mailed to the customer before the credit card is charged.
• Oversized items such as hoods, body kits, bumpers, tonneau covers, roofs, trunks and spoilers may require additional postage that is not displayed on the website. You will be contacted prior to the item shipping to confirm.

To request an international shipping quote before placing an orderIf you would like special shipping arrangements, please contact us via live chat, email or call us at 1.855.998.8726

Disclaimer
In effort to provide our valued clients with the most up to date and accurate information, JM Auto Racing is continuously implementing real-time updates to our online superstore. Due to the immediate nature of these updates the correction of any errors and/or omissions can happen at any time without prior notice. This information may include but is not limited to pricing, availability, suggested use, fitment, compatibility, and warranties.

JM Auto Racing is not responsible for any additional charges, labor, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from JM Auto Racing. While we work to avoid any errors or omissions that may appear on the JM Auto Racing website, we do reserve the right to cancel any undelivered orders based on inaccurate information. more details

BRIDE produces all its seats and seat rail products, which are closest to the driver and also protect the driver's body in the case of an accident, domestically in Japan. BRIDE's seats are ASEA-approved products which have cleared the standards of ASEA, the industry organization whose members comprise motorsports companies and related tuning parts manufacture and sales companies which represent Japan, and are models which conform to vehicle inspections and have cleared rigorous safety benchmarks. The safety benchmark comprises 6 items-"seat back rear surface crash test", "head restraint forward crash test", "head restraint static test", "seat and seat mounting test", "seat belt mounting test", and "flame resistance test"-in which a great amount of force is applied to the seats assuming an accident to check whether the seats are damaged and whether they can be maintained for the regulated time, and to confirm the safety of the seats.

Also, BRIDE's seats are the first seats produced in Japan to be licensed by FIA, and we provide 9 models which can be used in international races. In order to maintain and improve product quality to pass safety benchmarks and strict FIA strength tests, BRIDE conducts thorough management of its manufacturing process.

In order to provide high quality seats, craftsmen with the highly refined skills to manufacture by hand, materials developed with advanced technology such as shells and cloth, and the logistics to manufacture and ship to the market with stability are all essential. In order to strictly control and maintain seat quality, we only use Made in Japan.  And at BRIDE, we also feel that the words "Made in Japan" indicate a trust developed by Japan over many years and a quality recognized around the world. These words show the face of a manufacturer, and imply Japan's unique fine skills, abundant creative power, and commitment to refined hand-made technology and sensitivity. Always keeping in mind the racing scene where lives are on the line, "Made in Japan" is an essential commitment for BRIDE in its production of safe and high quality seats. 

Shell production
1. BRIDE's shells realize high strength through made-to-order leading edge technologies
There are 3 types of materials used for BRIDE's seat shells. The 3 materials are "carbon aramid", the raw material of Kevlar®, which is famous as the material for bulletproof vests and which combines the strengths of aramid fiber, with its overwhelming rupture resistance, and carbon fiber, with its superior lightness and strength, "super aramid", which uses aramid fiber, and "FRP", which is pliable enough to neatly reproduce complex shapes.
Carbon aramid fiber is the strongest material developed exclusively for BRIDE through joint development with Toray, while super aramid is a material joint developed with Teijin exclusively for BRIDE.

2. Seat shells made completely by hand
At BRIDE we manufacture shells by hand. We apply all of the resin and curing agent to carbon and aramid fibers, demolding of hardened shell, scraping burrs, polishing of finish by manual work by experienced staff. BRIDE's seats, with diverse variations, require detailed hand-made work for the respective details of the shapes and careful designs to increase their holdability. In order to remarkably increase the fracture strength, we also finish the entire shell with single integral molding, without partially cutting the carbon and aramid fiber. Precisely because they are handmade, even if the seat shells have complex shapes it is possible to match the fiber material to the form of the seat shell to the finest detail, and to manufacture a product which realizes high holdability.

3. Sewing process for carefully finishing each individual seat cover
BRIDE's seat fabrics, including protein leather, high class suede fabric, and fabric materials are used depending on the seat use and the customer's desires even with the same shell shape. Each seat cover differs depending on the respective seat's shape and size. After a pattern schematic for the seat cover is drafted via CAD design, the fabric is cut according to the pattern using a leading edge automatic cutting machine, and finally a proficient artisan sews the seat cover by hand for finishing. The shape is three-dimensional and complex, so extremely highly skilled sewing is required in order to properly fit the seat cover onto the shell without excess fabric or overstretching. Furthermore, because of the three-dimensional shape of the seat cover, in order to avoid folding creases we do not stock the covers but sew them as required to match the timing of the seat manufacturing. After sewing, a full-time inspector inspects each cover to check the seams, frays, etc. Our commitment to high quality also appears in the sewing process.

4. Precise measurements from actual each cars. Seat rail manufacturing based on know-how to implement high strength and precision
A seat rail is required when installing sports seats into cars, but at BRIDE, we have seats to fit a wide variety of car models and are very careful in the production of our seat rails. After precisely measuring the frames of full-scale cars whose shapes differ from car to car by hand and creating a master rail, we create the jigs for mass production and adopt mass production techniques. It is possible to design rails using a computer as well, but rather than using a computer which requires providing ranges to measurements, we accurately design each part in fine detail such as the size of each bolt hole by taking the measurements by hand, thereby eliminating excess gaps in bolt holes, etc., and increasing the fit of the frame to the seat rail, and the seat to the seat rail, the maximum extent possible. As a result, the BRIDE seat rail is compatible with Japan's automobile inspection system seeking high standards and rigidity required for motor sports. The large amounts of tools we store in our factory are evidence of our know-how in fitting to many car models.

5. Skilled finishing in the final assembly process
The shell, seat cover, polyurethane cushions and other parts are finally assembled and completed as sports seats in our assembly factory. In case of a full bucket seat, paste the base urethane cushion to the shell. After attaching the seat cover, attach a special cushion to the surface and thigh area to complete. For reclining sports seats, after installing a reclining function onto the back rest, we join it to the seat surface to complete it. All of this assembly is done carefully by skilled employees. After finished product is inspected by inspection check,we affix the safety standards compliance sticker and certificate, and in the case of FIA-licensed models we also affix the FIA-licensed model certification sticker before shipping.